Overview

WebToq Payments links sales activity to revenue, enabling invoice creation, payment tracking, and complete transaction history for accurate financial oversight.

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1. Understanding Payments

What It Is

The Payments tab manages invoicing and financial transactions, connecting CRM activity to actual revenue within WebToq.

Why It Exists

It provides businesses with a clear view of revenue, ensures accurate financial tracking, and supports reporting and audits.

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2. Accessing Payments

1. Log in to your WebToq account.
2. From the left-hand menu, click Payments.
3. You will see:
   • Invoice lists
   • Payment statuses
   • Transaction history

Expected Outcome:
You are now in the payments interface, ready to manage invoices and track financial activity.

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3. Invoice Creation

What It Does

Invoices can be generated directly in WebToq, linked to specific contacts or deals.

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How to Create an Invoice

1. Go to Payments → Create Invoice.
2. Select the customer or deal the invoice is linked to.
3. Enter invoice details:
   • Invoice number
   • Item description
   • Quantity
   • Price
   • Tax (if applicable)
4. Set payment terms (due date, method).
5. Click Save or Send to deliver to the customer.

Expected Outcome:
A professional invoice is created and associated with the correct customer or deal.

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4. Payment Tracking

What It Does

Tracks payment status for all invoices and transactions.

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How to Track Payments

1. Open Payments → Invoice List.
2. Review each invoice:
   • Paid
   • Pending
   • Overdue
3. Click an invoice to see details and update status if payment is received.

Expected Outcome:
You can monitor revenue collection and identify outstanding payments quickly.

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Benefits

• Provides visibility of collected vs. pending revenue
• Helps prioritize follow-ups for unpaid invoices
• Supports cash flow management

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5. Transaction History

What It Does

Stores a full record of all financial activity for reporting and audits.

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How to Access Transaction History

1. Go to Payments → Transaction History.
2. View:
   • Invoice dates
   • Payment amounts
   • Customer or deal association
3. Export data for reports or audits if needed.

Expected Outcome:
A complete financial record is available for review or external reporting.

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6. Daily Workflow Using Payments

1. Open Payments at the start of the day
2. Review pending invoices
3. Update payment statuses for received payments
4. Check transaction history for accuracy
5. Generate invoices for new deals

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7. Best Practices

• Link invoices directly to deals for accuracy
• Regularly update payment statuses
• Use transaction history for reporting and reconciliation
• Set clear payment terms to improve collections
• Review overdue invoices daily

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8. Common Mistakes to Avoid

• Not linking invoices to contacts or deals
• Forgetting to mark paid invoices
• Overlooking pending or overdue payments
• Not maintaining accurate transaction records

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Summary

WebToq Payments enables businesses to create invoices, track payments, and maintain comprehensive transaction histories, connecting CRM activity directly to revenue for accurate financial oversight.