The Future of Artificial Intelligence in 2026
Discover the newest trends and innovations in artificial intelligence that are set to transform our world soon.
What is WebToq?
Exploring the latest trends and breakthroughs in artificial intelligence that will change the Business in the near future.
WebToq is now Onmichannel! Connect Powerfully with Your Customers Wherever They Are!
Pointertop Inc. is proud to announce the release of the WebToq OmniChannel upgrade to its WebToq fully interactive platform. This release was developed to give our WebToq users more communications flexibility and several tools to both increase productivity and improve their interaction with each other. Each upgrade gets us closer to a true virtual one-on-one […]
An interview with WebToq’s CEO
An Interview With Orlando Zayas As part of my series about the “How To Create A Fantastic Retail Experience That Keeps Bringing Customers Back For More”, I had the pleasure of interviewing Jason Junge, an MIT/Kellogg-educated Business Strategy expert in high-tech that has worked with companies ranging from new startups to Microsoft, to craft and […]
Customers reward businesses with personalized service delivery
Twilio recently came out with a new report titled “State of Customer Engagement,” and the results speak to accelerating adoption of digital and web technologies by businesses to engage customers online. Customers are becoming more demanding of businesses as their expectations of online availability and ability increases, especially since they continue to increase the volume […]
Get out of the Customer Service Race-to-the-Bottom
Back in the late 80’s and 90’s discount marts and big box stores raced to the bottom of retail pricing. Still the retail world is still trying to get its bearings. Walmart, the movement’s juggernaut, innovated supply chains, distribution, inventory management, and operational execution to constantly reduce prices, and did it so well that it […]